How can I get refund for my order?

When will I receive the Refund for a returned order?

Refunds are processed within one week of receiving the returned goods.

I did not get a refund for a returned order. What can I do?

Please write to us at hello@brownliving.in with your queries. Please include a picture of your receipt/order confirmation.

Where will be refund be given?

The amount for your refund will be added to the same payment method you use when you place the order. 

In case you have opted for Cash on Delivery as a payment option for your order, we will request your bank details to submit at the time of refund request and the money will be credited to your bank account details you provide to us.

Can I convert my refund money to Earthy Points?

Earthy Points are a part of our Rewards Program, hence the refund money cannot be converted to Earthy Points. However, it will be refunded back to you in 5-7 working days after receiving the return.